Reviews for Healthcare Kaizen : Engaging Front-Line Staff in Sustainable Continuous Improvements

Book News Reviews
For staff members, managers, and executives in healthcare organizations, Graban, an author, consultant, and speaker in the field of Lean healthcare, and Swartz, who is associated with a healthcare organization and leads continuous improvement efforts, outline the principles and methods of daily continuous improvement for healthcare professionals and organizations. They explain core concepts, the history of kaizen in other industries and healthcare, and different types of improvements, including frameworks used by hospitals around the world; the cultural aspects of an organization that has embraced continuous improvement; specific methods for finding, initiating, completing, documenting, and sharing kaizen improvements; and lessons learned about the role of leadership and creating broader kaizen programs, such as applications in an entire healthcare enterprise and everyday life. Annotation ©2012 Book News, Inc., Portland, OR (