Reviews for Lean Doctors Workbook : An Application Guide for Transforming Outpatient Clinic Systems With Lean

Book News Reviews
Drawing from their book, Lean Doctors: A Bold and Practical Guide to Transforming Healthcare Systems, One Doctor at a Time, Aneesh Suneja, a chemical engineer who applies lean in healthcare, and Carolyn Suneja, who works in organizational development, present a workbook for doctors that outlines six steps for achieving change in the care process in outpatient clinics using lean techniques: creating physician flow, supporting physician value-added time, communicating patient stages visually, standardizing work, laying out the clinic for minimal motion, and changing the care delivery model. Each step is detailed with its theory and a case study, along with application exercises and mapping tools like lean process maps and spaghetti and swim lane diagrams. Annotation ©2011 Book News, Inc., Portland, OR (