Reviews for Office Kaizen 2 : Harnessing Leadership, Organizations, People, and Tools for Office Excellence

Book News Reviews
Lareau, a consultant in office kaizen and lean manufacturing, overviews the office kaizen arena and the challenges leaders and managers face when attempting to change organizations. He describes the methods and tools of office kaizen, and gives guidelines on planning, conducting, and following-up on office kaizen improvement events. The book outlines approaches for leading kaizen-based cultural change initiatives at various levels of the organization, from single work groups to corporate-wide efforts. Annotation ©2011 Book News, Inc., Portland, OR (