Annotations for Certified Quality Technician Handbook

Book News
Walker (Rochester Institute of Technology), Benbow (Iowa Quality Systems), and Elshennawy (U. of Central Florida) describe the professional concepts and tools for assessing quality problems, preparing inspection plans, analyzing quality costs, and performing audits. The handbook explains statistical calculations and charts, measurement and test equipment calibration, blueprint reading, inspection techniques, and auditing tools. The last chapter reviews the corrective action process and the elements of preventative action. A glossary is provided. Annotation ©2013 Book News, Inc., Portland, OR (